How do I cancel my subscription?

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    Asked on May 08, 2013 at 10:18 AM

    I upgraded last month to collect some secure forms, but need to cancel now. I can't find this anywhere. 

  • Profile Image
    Answered on May 08, 2013 at 10:30 AM


    Please follow these steps to cancel your subscription:

    1. Login your account in JotForm

    2. Click on Account under a person looking icon at the upper right corner of your page.

    3. Go to Billing tab and click Switch Subscription under Starter (Free) Plan

    4. Click Cancel Subscription button on the new window.


    Please let us know if you need further assistance.