What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I cancel my subscription?

    Asked by baudourgirl on May 08, 2013 at 10:18 AM

    I upgraded last month to collect some secure forms, but need to cancel now. I can't find this anywhere. 

    find
  • Profile Image

    Answered by sidharth_kch on May 08, 2013 at 10:30 AM

    @baudourgirl

    Please follow these steps to cancel your subscription:

    1. Login your account in JotForm

    2. Click on Account under a person looking icon at the upper right corner of your page.

    3. Go to Billing tab and click Switch Subscription under Starter (Free) Plan

    4. Click Cancel Subscription button on the new window.

     

    Please let us know if you need further assistance.

    Thanks,

    Sidharth