Form over Quota error

  • dei_gratia
    Asked on February 4, 2020 at 8:26 AM

    Hi, kindly let me know what the reason is we're still getting the form over quota error when someone tries to complete a form. Our account seems to be within the allowed quota currently


    Kind Regards,

    Johan

  • David JotForm Support Manager
    Replied on February 4, 2020 at 9:36 AM

    We apologize for the inconvenience, it was due to cache issues. We have cleared your forms cache, and the form is available now.

    Let us know if you need anything else, we will be glad to assist you.