- laddsaAsked on May 08, 2013 at 11:42 AM
We have a long form with a reCaptcha at the end of it. If the reCaptcha is incorrectly filled in, with all other required form fields being filled in, then the form disappears, and another Captcha is added towards the top of the page.
The issue we are having is that when the form disappears, then focus remains as the bottom of the page. As the page is a long page, it looks like it's just a blank page, with no indication that there's a new Captcha towards the top.
Is it possible to assign focus to the second Captcha, or better still, is it possible to leave the form without removing it, and just refresh the captcha until the user enters the correct value, and then show the 'Thank you' page?
- glennleeAnswered on May 08, 2013 at 12:26 PM
Thanks for contacting us!
When you enter incorrect text on captcha it is designed to go to next page to re-enter the correct text. The page suppose to focus on the top page where the captcha is located. Is the form you are referring is embedded to a website? If yes, please share us the website url so we can investigate.
- laddsaAnswered on May 09, 2013 at 05:54 AM
Hi Glenlee, thanks for your advice. You're correct, the form is embedded into our website.
But unfortunately, as our website is currently in the final development phase, it's not yet been made available to the public.
I'll see if I can change that and will let you know if it makes a difference!
- glennleeAnswered on May 09, 2013 at 09:21 AM