I can not find the form I use

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    lensluetsky
    Asked on February 04, 2020 at 10:16 AM

    hello

    Please help me to fix the application form

    I can not find it anywhere


  • Profile Image
    Jimmy_D
    Answered on February 04, 2020 at 11:34 AM

    Hello, 

    are you talking about the Course Registration Form? 

    Recover your form please click on the Trash option on the left-hand menu, select the form and then click restore

    1580834014formrecovery.gif

  • Profile Image
    lensluetsky
    Answered on February 04, 2020 at 11:50 AM
    Hello,
    thank you
    But this is not the form I have on my site
    How can I restore the original form and make changes on it
    here is the link of my site
    http://www.uartistmusic.com/application/
    ...
  • Profile Image
    Kevin_G
    Answered on February 04, 2020 at 01:12 PM

    The form belongs to the account lengri registered under the email le***i25@yahoo.com, you may reset the password following the guide below or ask the owner to do it.

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password



  • Profile Image
    Jimmy_D
    Answered on February 04, 2020 at 01:22 PM

    Hi, 

    That form ( ID: 30228807926155) "The Conducting Workshop & Concerts"


    on your website belongs to a different account. 


    If you have another account, please log into that account to make the changes you need.  Or If you wish to move this form to this account, please create a thread requesting form movement to this account.

     

    Thank you

  • Profile Image
    lensluetsky
    Answered on February 04, 2020 at 02:50 PM
    oh,
    Unfortunately I cant recall the log in info for this account
    I need to keep this form!
    How can I log in if I forgot the ID and the Pass.
    Obviously its mine since it's attached to my business website.
    I'll count on your help
    Thx
    Len
    ...
  • Profile Image
    lensluetsky
    Answered on February 04, 2020 at 02:50 PM
    Can you move this form to this account?
    ...
  • Profile Image
    Jimmy_D
    Answered on February 04, 2020 at 03:57 PM

    Hi, 

    I apologize for the inconvenience. For security reasons, please log into your other account using ***i25@yahoo.comand create a thread requesting the form to be moved. You can always reset your password. 

    Best

  • Profile Image
    Kevin_G
    Answered on February 04, 2020 at 03:57 PM

    We may also transfer the form, please kindly update the email address associated to your account with an email address that reflects your domain "uartistmusic.com", please also send us an email to confirm the ownership to support@jotform.com using this thread ID on the subject "2146762", let us know via this thread once you have sent the email so we can check it. 

    To change your account email address you may go to this link: https://www.jotform.com/myaccount/