What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issues with Sharing Folders to Sub-Users

    Asked by andreec on May 08, 2013 at 11:52 AM

    We are testing JotForm enterprise wide. We can't:

    1) Sub user cannot drag a form into a folder that has the "Share all forms" permission.

    2) User cannot create a new form into a folder that has the "Share all forms" permission.

    3) User clone's form in shared folder, but it is placed in the user's personnal My Forms.

    User is using IE 10 in compatibility mode and FireFox.

    User also created his account before we created purchased a multi user account. Our college purchase the 10 user license after this user created his account, and then I added this user as a sub account.

    Thanks. 

    Craig Andree

    Emmanuel College

    wide My Forms new form JotForm style size
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    JotForm Support

    Answered by Welvin on May 08, 2013 at 01:27 PM

    Hi Craig,

    I think that cannot be done or not yet possible on Sub-Users account. Sub-Users can only "View Submissions (submissions and reports)" and "Edit Form (Edit, delete and rename forms).

    I have forwarded this thread to our level 2 support/developers. 

     

    Thanks

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    JotForm Support

    Answered by paulsimpson on May 09, 2013 at 09:47 AM

    Hi Craig,

    I am a member of the Jotform development team and have been tasked with working on these features.

    I will be in touch when progress has been made.

    Paul

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    JotForm Support

    Answered by paulsimpson on June 07, 2013 at 01:38 AM

    Hi Craig,

    I have just finished some updates to the Sub-User functionailty. The 3 things you mentioned above are now all possible.

    Thanks

    Paul