I cannot seem to copy the value to my Total field

  • AsiaSociety
    Asked on February 4, 2020 at 11:26 AM

    i can't seem to copy the value to my Total field. The total field comes from Stripe Widget. Does this even work?

  • Welvin Support Team Lead
    Replied on February 4, 2020 at 1:14 PM

    Is the Online Payment Portal the form in question? 

    You cannot copy the total to the payment field with this method. You need to set up the payment field as User Defined, and fetch the value from the calculation widget.

    Please check this other guide:

    https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    If you set up the payment field with items, it is not possible to change its total with conditional logic. The total will be based on the chosen item.