What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Access Denied error in file download

    Asked by arsenylibon on May 08, 2013 at 12:07 PM



    A few of the files that people are uploading via the jotform are coming up with the following error upon retrieval:





    How can we fix this issue ?



    Page URL:

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    Answered by sidharth_kch on May 08, 2013 at 01:08 PM


    It seems the file was not uploaded completely or there must be some interruption while uploading this file. I am forwarding your issue to our development team. As soon as there are any updates on this, you will get the notification via this thread.