What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Free Text(html) More Color - Color Picker Browser Compatibility Issue

    Asked by KerryKistler on May 08, 2013 at 12:31 PM

    Attached is what I am seeing. When I click on a color, like yellow, the hex box should change to that color - thus changing the text color, but it always defaults to black. And after saving, the resulting text is black.

    Thanks, Kerry

  • Profile Image

    Answered by jefreylandicho on May 08, 2013 at 01:29 PM

    I was able to replicate the same issue with the colorpicker in the FREE Text HTML field. It appears to be a browser compatibility issue. I have reported your concern to our developers to help resolve this issue.

    For the meantime, please use Google Chrome browser as it works fine using that browser.

  • Profile Image

    Answered by KerryKistler on May 08, 2013 at 08:44 PM

    Yes, it happens in the Free Text field. I am using Firefox and will use Chrome if necessary. I just used a hex color picker from the net to get the precise color code.

    Thanks, Kerry