Having an issue integrating Square

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    Asked on February 04, 2020 at 09:52 PM

    I keep trying to integrate the Square payment form, it pops up and prompts me to log in, it says I successfully logged in, then the pop-up screen goes away and it still doesn't work. What is going wrong?

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    Answered on February 05, 2020 at 01:02 AM

    We apologize for the inconvenience. I tried it on my end, but I didn't encounter any issue integrating my form with Square.

    1580882456square integration.gif

    To further isolate the issue, please try the suggestions below and see if that helps.

    1). Clear your form cache and browser cache.

    2). Try using other browsers

    3). Try incognito mode (if using Chrome) or private browsing (if using Firefox).
    If you can still replicate the issue, please try to open your browser console then replicate it again and capture the console logs for us.

    Looking forward for your response. 

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    Answered on February 19, 2020 at 05:50 PM
    [image: image.png]
    I tried all your suggestions and none worked.
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    Answered on February 19, 2020 at 10:28 PM

    If you have a pop-up blocker, please disable it in the meantime.

    You can also try getting a new IP address by resetting your router/network.

    I also cleared your form caches in an attempt to fix the issue on your forms, please try it again and let us know how it goes.