Our vendor PDF printout has added additional pages between each printed page

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    ccfrederick
    Asked on February 05, 2020 at 10:04 AM

    Our vendor PDF printout has added additional pages between each printed page. Can you please remove those extra pages? Thank you.

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    Richie_P
    Answered on February 05, 2020 at 10:45 AM

    To clarify, when you download your submission as PDF it shows spaces or are your referring to printing the form?

    If possible, can you please share a screenshot of the issue?

    Guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum

    Looking forward for your response.

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    Crystal F-M
    Answered on February 05, 2020 at 10:56 AM

    Yes, that is correct. There are blank pages between each printout. 

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    Welvin
    Answered on February 05, 2020 at 11:52 AM

    There are no blank pages when I download the PDF document of your form submission. Do you still have a file where the blank pages are visible? Please send that to support@jotform.com. We would need to inspect the PDF file.

    Here's what I get when I download the PDF:

    https://shots.jotform.com/welvin/shots/2020-02-06-002.png 

    IF you mean the blank areas on the right side of the PDF, that is because of your current formatting.

    You may consider deleting the current PDF and creating a new one. That should refresh the layout, but make sure to select the SIDE BY SIDE format. 

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    ccfrederick
    Answered on February 05, 2020 at 12:15 PM

     I have a copy of what I am seeing but I cannot attach the document.

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    IvayloK
    Answered on February 05, 2020 at 01:17 PM

    In order to upload a screenshot in the forum, please follow this guide:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    You can also send us your PDF file to support@jotform.com. So, we can inspect the PDF file.

    We will wait for your response.