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ccfrederickAsked on February 5, 2020 at 10:04 AM
Our vendor PDF printout has added additional pages between each printed page. Can you please remove those extra pages? Thank you.
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Richie JotForm SupportReplied on February 5, 2020 at 10:45 AM
To clarify, when you download your submission as PDF it shows spaces or are your referring to printing the form?
If possible, can you please share a screenshot of the issue?
Guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum
Looking forward for your response.
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Crystal F-MReplied on February 5, 2020 at 10:56 AM
Yes, that is correct. There are blank pages between each printout.
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Welvin Support Team LeadReplied on February 5, 2020 at 11:52 AM
There are no blank pages when I download the PDF document of your form submission. Do you still have a file where the blank pages are visible? Please send that to support@jotform.com. We would need to inspect the PDF file.
Here's what I get when I download the PDF:
https://shots.jotform.com/welvin/shots/2020-02-06-002.png
IF you mean the blank areas on the right side of the PDF, that is because of your current formatting.
You may consider deleting the current PDF and creating a new one. That should refresh the layout, but make sure to select the SIDE BY SIDE format.
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ccfrederickReplied on February 5, 2020 at 12:15 PM
I have a copy of what I am seeing but I cannot attach the document.
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Ivaylo JotForm SupportReplied on February 5, 2020 at 1:17 PM
In order to upload a screenshot in the forum, please follow this guide:
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
You can also send us your PDF file to support@jotform.com. So, we can inspect the PDF file.
We will wait for your response.