Cancel recurring payment

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    Michelle Jackson
    Asked on February 05, 2020 at 11:43 AM

    How do I cancel the recurring form that a donor generated? She wanted to cancel it, so I removed her CC from our Square payment system. I thought it was taken care of until I received the attached email from you. Please advise. Thank you. 



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    Kevin_G
    Answered on February 05, 2020 at 12:44 PM

    Please kindly refer to this guide for more details about how to cancel subscriptions on Square: https://www.jotform.com/help/559-How-do-I-work-with-Square-Subscription-and-cancel-it-in-JotForm

    If you have questions, let us know.