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Jeff HockettAsked on February 5, 2020 at 1:30 PM
I have a payroll and tax service, and I created a form for our monthly subscription. It asks for SS#, date of birth, and credit card information as that is what we need in our company. How can we get this active and compliant with your rules?
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David JotForm Support ManagerReplied on February 5, 2020 at 2:23 PM
Your account has been suspended since your form is asking for sensitive information:
This goes against our terms of use: https://www.jotform.com/terms/
"Phishing. You agree that JotForm Inc. may terminate your JotForm Service immediately if a form’s purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."
Please agree to have those fields deleted, so we can reactivate your account. If you need a payment form, you must use an integrated payment gateway:
https://www.jotform.com/help/47-Order-Form-Basics
https://www.jotform.com/help/49-Order-Form-Types
https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
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Jeff HockettReplied on February 5, 2020 at 2:50 PM
yes, I will delete those line for credit card information.
More MONEY in your Pocket
Jeff Hockett EA
Enrolled Agent
Ramsey Preferred Coach
Professional Tax Preparer -
David JotForm Support ManagerReplied on February 5, 2020 at 4:07 PM
We have deleted the credit card fields. Your account has now been reactivated.