Paypal Integration Error

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    Asked on February 05, 2020 at 02:30 PM

    Hello, I am having trouble with the PayPal integration on this form:

    I have it set up on several others and have never gotten this error. Thanks in advance

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    Answered on February 05, 2020 at 03:58 PM


    We apologize for the inconvenience. Our Development team is aware and is doing the best to resolve it ASAP. 

    I would suggest you use a PayPal pro in the meantime. Please check the guide below.

    Let us know if you have more questions. 

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    Answered on February 05, 2020 at 04:06 PM

    Hi Michael, 

    according to the last update received from our Dev team, There is an issue on the PayPal's side. You will be informed on this thread once we receive any update. 


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    Answered on February 05, 2020 at 04:52 PM

    Tanks very much for you prompt replies here (as always)


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    Answered on February 10, 2020 at 10:14 AM

    Update: The Paypal team is still working on the Paypal connect issue and we're still waiting for their updates. Meantime, our team has come up with a temporary solution by entering your Paypal credentials manually instead of a connect button. In the Paypal payment settings, you can enter your Paypal Client ID and Secret which you can get from your Paypal Developer dashboard.

    Here's how to get your Paypal Client ID and Secret.

    If you have any questions, let us know. Thank you.