Add a new email to Form Responses distribution list

  • Profile Image
    nowait
    Asked on February 05, 2020 at 04:43 PM

    Hello,

    How can I add an email to the list of email alias that receives an email when a Jotform is submitted?

     

    Thanks,

  • Profile Image
    Sonnyfer
    Answered on February 05, 2020 at 05:31 PM

    Hi Nowait,


    Thanks for reaching out.


    You can refer to this guide on how to add email alias that receives an email when your form is submitted.


    Alternatively, you can take a look at the image below:

    1580941389email notif.gif

    Please let us know if you have any questions.

  • Profile Image
    nowait
    Answered on February 05, 2020 at 07:51 PM

    Thanks, we were able to add an additional email, but it required us to upgrade plans.


    On our current plan (upgraded today), how many emails can we add?

  • Profile Image
    Sonnyfer
    Answered on February 05, 2020 at 08:22 PM

    Hi Nowait,


    Thank you for upgrading.

    For paid accounts, there's a limit of 10 recipients per notification. If you wish to send to more than 10 emails, we suggest to create new notification.

    Related guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients


    Please let us know if you have further questions, will be happy to help.