Required field criteria preventing form with conditions from submitting

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    mhlelimhlaba
    Asked on February 05, 2020 at 07:05 PM

    I have created a form - Perfect Property sign up form.

    The form has multiple questions that is tailored to only ask the relevant questions to generally three possible categories of people. The questions in each section are all mandatory because the information needed is important. 

    I have also set conditions that allow for a skip to the end of the form so to submit the form once all the relevant questions have been answered. 

    The form refuses the submission of the data because not all mandatory fields are completed.

    Is it possible to have the form accept the submission when the mandatory fields of the sections asked have been filled?  

    To me, it seems like the only way around this is to disable all the mandatory fields in the form, apart from the first few questions that require basic personal details.

    To do so would mean that there is a potential that an important question may go unanswered and important data would not be captured. Please help me solve this issue?



  • Profile Image
    gerardw
    Answered on February 05, 2020 at 09:17 PM

    If the conditions are set up correctly, then the form should be submitted without any error. However, in your form, I can see that you have removed the required field options for all fields except the first few.

    Firstly add the required options back in the form.

    Secondly, I would recommend that you use the Show/Hide field conditional logic instead of the Skip page condition - https://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once 

    This is because, each page in the card form is actually a field itself. Please try this and let us know if it works out. 

  • Profile Image
    mhlelimhlaba
    Answered on February 07, 2020 at 10:48 AM

    Thank you so much. You guys are the best!


    Works like a charm!