Account summary: 4 forms shows in account summary but have only 1 form in the account

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    copx.ro
    Asked on February 06, 2020 at 01:42 AM

    Hello,

    I have currently  1 form and in my account summary appear 4 from 5 used.

    Why?

    Thanks!

    Screenshot
  • Profile Image
    AshtonP
    Answered on February 06, 2020 at 05:25 AM

    Sorry for this inconvenience. I will forward your case to our higher Support for further review and we will get back to you on this thread.

  • Profile Image
    ceren
    Answered on February 06, 2020 at 07:11 AM

    Hello copx.ro,

    Sorry for the inconvenience. We've fixed the issue related to the form count limits, it shows the correct number of forms in your account now.

    Thank you for contacting us.

    If you have any other questions please let us know.