What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't seem to upgrade by clicking the link you sent me

    Asked by gailtitchener on May 09, 2013 at 05:29 AM

    My current account has been downgraded due to me getting a new credit card. I'm clicking on the link to upgrade and pay per month but nothing's happening...

    Page URL:
    http://www.jotform.com/upgrade?username=gailtitchener

    credit card
  • Profile Image

    Answered by jalaludeen on May 09, 2013 at 06:58 AM

    @gailtitchener,

    After login to you Account, Goto Account page,

    there you can see upgrade page for your area.

    Please choose you Plan.

    Let us know if you need further assistance.

    Thanks,
    Jalaludeen

  • Profile Image

    Answered by pinoytech on May 09, 2013 at 10:05 AM

    Hi,

    Can you please try using link bellow to upgrade your account?

    http://www.jotformeu.com/upgrade?username=gailtitchener

    Thank you!