Asana integration: image passed on from take photo widget are 0 kb in size

  • Gedore_Torque
    Asked on February 6, 2020 at 6:43 AM

    Using add photo widget and then trying to pass the image across to Asana using the integration. The problem we have is that the image that is attached to asana is blank 0kb however the image does appear in the jotforms submissions area. Does the take photo widget save the file as a attachment that can then be used by the integration?

  • Girish JotForm Support
    Replied on February 6, 2020 at 6:56 AM

    I assume you will be using your phone to fill up the form.

    Try using the File upload field in the form instead of the Take Photo widget. This will pass on the image correctly to Asana.

    15809901510602 23 Screenshot 10

    The File upload field does have the option to take photo while using on a mobile device.

    I tested this on my demo form and the image is passing correctly into Asana.

    Do try and let us know the update.

  • Gedore_Torque
    Replied on February 6, 2020 at 7:50 AM
    Yes we tried the file upload and used the mobile option of taking the photo and this works fine. Thanks
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