I am getting two submissions for some applicants on my forms.

  • mistycalvez
    Asked on February 6, 2020 at 10:34 AM

    I noticed I am getting two submissions for some applicants on my forms. They are identical. It is using my allotted number of forms per month. How can I fix this?
    Thank you,
    Misty Calvez
    VEHS Golden Saber Director/Dance Teacher
    VISD Dance Facilitator

  • David JotForm Support Manager
    Replied on February 6, 2020 at 10:46 AM

    Hi, if you want to prevent double subscriptions from the same user, please follow this guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    If the user did actually submitted it just once, and it generated two submission, can we try submitting your form to test it?