I've been disabled :(

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    chericooke123
    Asked on February 06, 2020 at 02:38 PM

    Hi there

    I followed your instructions And made the necessary payment for my NPO but I have been disabled. Please tell me how long it will take for my account to be restored.

    Thanks 

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    IvayloK
    Answered on February 06, 2020 at 03:54 PM

    I checked your account and noticed that you were able to upgrade successfully. Currently, you are on the Bronze plan.

    My colleague has already forwarded the issue to the backend team. We will keep you updated via the respective thread:

    https://www.jotform.com/answers/2150393-Not-able-to-upgrade-account-to-bronze-yearly-plan-

    Let us know if you need any further assistance.