I would like to capture data of the form for incomplete forms

  • gunar
    Asked on February 6, 2020 at 3:41 PM

    Hello, 

    my guaranteed offer form works great but I would like to capture data of the form for incomplete forms as well. 

    So if client only completes one step and drops off where can I see the information they entered in step one?

  • Welvin Support Team Lead
    Replied on February 6, 2020 at 4:48 PM

    The sessions are saved on our server. I see you are still viewing the old submissions page. On the top part, click on the Incomplete Submissions button. You'll see the IDs there. Please copy the ID and append it on the form URL as:

    https://www.jotform.com/form/200144671515043?session=ABC123 where ABC123 is the Session ID.

    Unfortunately, you can only view the partial sessions like this. There no option you can export it either.