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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is showing on webpage but my form has disappeared from MY FORMS

    Asked by shyrabbit on May 09, 2013 at 01:25 PM

    Hello,

    I went to edit one of my forms and it has disappeared from MY FORMS. I went to the webpage where the form is embedded and displays there...

    Please advise,

    Thank you,

     Michael 

    Page URL:
    http://shyrabbit.com/RegistrationWorkshops.html

    My Forms hello
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    Answered by sidharth_kch on May 09, 2013 at 01:41 PM

    @shyrabbit

    I checked your account and see that this form is there in your account.

    Request you to please clear you browser cache and log back in to your JotForm account.

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by shyrabbit on May 09, 2013 at 01:49 PM

    Thank You,

    Cleared my caches in all my browsers and I still don't see the form...What form name are you seeing?

    Michael

  • Profile Image

    Answered by sidharth_kch on May 09, 2013 at 02:05 PM

    @Shyrabbit

    The URL you provided above has "Workshop Registration Form / FormID: 91343512127" form. I am able to see this form in your account.

    Thanks,

    Sidharth

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    Answered by shyrabbit on May 09, 2013 at 02:15 PM

    Thanks,

    The form does not show in my forms even when I do a search...An idea what else I can do?

    Michael

  • Profile Image

    Answered by shyrabbit on May 09, 2013 at 02:17 PM

    OK, strange I found the form in Archives and it has a modified date of today...

    Not sure how that can be because I just found the form...

    Thanks for the help,

    Michael

  • Profile Image

    Answered by sidharth_kch on May 09, 2013 at 02:20 PM

    @shyrabbit

    You are welcome.

    Glad to know that you found it.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth