What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Does the free version depend on the number of surveys or the number of submits??Asked by lamice on May 09, 2013 at 01:59 PM
It depends on number of submissions. You can have any number of forms in your account but free accounts can only receive 100 non secure / 10 Secure / 10 payment submissions. If any of this limit is reached, your forms will be disabled.
Let us know if you need further assistance.
Thank you for you quick response, In fact, my account has been disabled, I guess that it was due to asking for user name of password. However, I was just testing the tool features. I don't need them. I think that it should be re-enabled now.
Thank you again for the quality of your support.
I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system.
For now your account will remain suspended. If you want it to be reactivated, this form needs to be deleted. Please let us know, we will delete this form and re-activate your account.