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kelseybarnwell11Asked on February 8, 2020 at 5:16 PM
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jonathanReplied on February 8, 2020 at 6:54 PM
Because you are using PayPal as your subscription payment method, it is not possible to change your current username kelseybarnwell11 to another at this time.
You will need to cancel first the PayPal subscription and then just upgrade again later to paid account after the change to your username.
Let us know if you need clarification on this.