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Dingo69Asked on February 8, 2020 at 6:34 PM
I need to know for example is the bronze 10 gb of uploads a month or is that per year. Also can we remove files to get storage back once we have downloaded customer uploads???
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roneetReplied on February 8, 2020 at 8:54 PM
The Bronze subscription has a limit of 10GB upload space limit. This limit applies in the entire period of the Bronze subscription. Yes, you may delete the uploads and this will reset the uploaded space.
You can delete the submissions, please refer to this guide:
Guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Before deleting make sure you have taken a backup of the submissions as submissions once deleted could not be restored again.
For exporting submissions from each form individually, please follow this guide:
https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
For exporting only some submissions from individual forms, please follow this guide:
https://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF
For exporting all your forms, submissions, and uploaded files, please follow this guide:
https://www.jotform.com/blog/21-Feature-Announcement-Export-Your-Data-in-Seconds-with-Data-ExportThanks.