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JosephAsked on February 10, 2020 at 7:36 AM
Hi
I upgraded to Bronze package so that I would not have branding. I personalized my thank you page. When my customers receive my form, there is still Jotnot marketing on the Thank you page asking my customers to "Create your own Jotform -Its Free".
I added screen shot below.
Question: Can I turn that message off or remove it?
Regards
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Ashwin JotForm SupportReplied on February 10, 2020 at 9:07 AM
I did check your account and found that you have upgraded your account to bronze plan but "JotForm Branding" is still enabled in your account. I would suggest you to please uncheck "JotForm Branding" from your account setting page. Please check the screenshot below:
Please uncheck the branding from your account setting page and that should solve your problem.
Do try it out and get back to us if you have any questions.