What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Boxes Not Aligned on PAge

    Asked by Onika_g on April 13, 2011 at 10:51 AM

    Hi,

    I have copied and pasted the code from the jotform onto my webpage and the text boxes are no longer aligned.  What cvhange do i need to make to achieve this as the form is already aligned in Jotform?

     

    Kind regards

     

    Onika

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    Answered by allanftd on April 13, 2011 at 10:56 AM

    Hi Onika,

    Thank you for posting in our forum. We're very eager to help you.

    In order for us to investigate your concern, may we ask for the URL of the webpage where your form is embedded? 

    JOTFORM SUPPORT

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    Answered by Onika_g on April 13, 2011 at 11:49 AM

    Hi the page is in development and the site offline, can you provide me with an email address and I can send a screen shot in word, thanks.

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    JotForm Support

    Answered by NeilVicente on April 14, 2011 at 03:01 AM

    Hi,

    It would be best to post your screenshot here, so that each of our support team members can take a look at your issue and add their inputs to help you find a more accurate solution to your problem. To post a screenshot, you may use one of the free image upload tools available in the net such as imageshack or photobucket. After uploading, post the url to the screenshot in this thread.

    We'll await your feedback.

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    Answered by Onika_g on April 14, 2011 at 05:45 AM

    Hi,

    Thanks for that, here's the link to the image http://img217.imageshack.us/i/jotform.jpg/

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    JotForm Support

    Answered by NeilVicente on April 14, 2011 at 07:35 AM

    Your form looks good here compared to that screenshot so this is definitely a problem with your site's CSS. Is there any way you could upload the webpage in a test server?

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    Answered by allanftd on April 14, 2011 at 07:45 AM

    Hi Onika_g

    If you haven't tried it yet, please try to use the Iframe embed code below instead of the one you're using now in your website:

    <iframe allowtransparency="true" src="//form.jotform.com/form/11013740329" frameborder="0" style="width:100%; height:478px; border:none;" scrolling="no">

    </iframe>

    By using the iframe embed code, your website's CSS elements will not interfere with that of your JotForm form.

    Let us know how it goes. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by Onika_g on April 14, 2011 at 08:24 AM

    Thanks a million, the Iframe solution worked wonders!