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ryanAsked on February 10, 2020 at 4:48 PM
Hello,
I was creating a form for a client. Completed it. Tested submissions. Everything was working fine now the account is suspended?
Please provide information on how to restore the account.
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MikeReplied on February 10, 2020 at 7:47 PM
We would like to apologize for the inconvenience caused.
The account was auto-suspended by our phishing prevention system due to username and password keywords in form emails. We have now reactivated your account.
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Kath DavisReplied on February 10, 2020 at 7:51 PM
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Kath DavisReplied on February 10, 2020 at 7:52 PM
My account has also been suspended and forms disabled - I have sent a support request but have not yet heard back.
Acct name: mastersswimming
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Vanessa_TReplied on February 10, 2020 at 11:31 PM
@Kath Davis, I have moved your query to a separate post in order to address you properly, please see my response here: https://www.jotform.com/answers/2157013