My account just got suspended?

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    ryan 
    Asked on February 10, 2020 at 04:48 PM

    Hello,

    I was creating a form for a client. Completed it. Tested submissions. Everything was working fine now the account is suspended?

    Please provide information on how to restore the account. 

    Screenshot
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    Mike
    Answered on February 10, 2020 at 07:47 PM

    We would like to apologize for the inconvenience caused.

    The account was auto-suspended by our phishing prevention system due to username and password keywords in form emails. We have now reactivated your account.

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    Kath Davis 
    Answered on February 10, 2020 at 07:51 PM

    My account has also been suspended and forms disabled - I have sent a support request but have not yet heard back.

    Acct name: mastersswimming

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    Kath Davis 
    Answered on February 10, 2020 at 07:52 PM

    My account has also been suspended and forms disabled - I have sent a support request but have not yet heard back.

    Acct name: mastersswimming

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    Vanessa_T
    Answered on February 10, 2020 at 11:31 PM

    @Kath Davis, I have moved your query to a separate post in order to address you properly, please see my response here: https://www.jotform.com/answers/2157013