Unable to submit the form due to the error "There are error on the form. Please fix before continuing"

  • Paul Kinnane
    Asked on February 11, 2020 at 2:57 AM
    Hi - we are now getting the following error on the form linked at the top of this thread.  Are you able to fix this please, and it is frustrating for our customers, as they need to refresh and re-enter all their information again.
  • roneet
    Replied on February 11, 2020 at 3:15 AM

    I have noticed that you have a condition to skip page 6 when the option "just for me" was selected. You have two mandatory fields(name and DOB) on page 6. Since these two fields were not filled so you were getting the error to fill up all the required fields.

    I have added another condition in your form:

    Unable to submit the form due to the error There are error on the form. Please fix before continuing Image 10

    I have made a test submission in the Kiosk browser, your form is working now:

    Unable to submit the form due to the error There are error on the form. Please fix before continuing Image 21

    Let us know if you have further questions.

    Thanks.

  • beyondbouldering
    Replied on February 11, 2020 at 8:14 PM

    Fantastic - think you very much.

    Paul