The CC update card button on your billing page does not work.

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    ficharsh
    Asked on February 11, 2020 at 07:57 AM

    I tried in 2 different browser but your change credit card button does not work. I tried in private and public mode. 

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    BDAVID
    Answered on February 11, 2020 at 10:26 AM

    We apologize for the inconvenience, the past-due status was interfering. We had to remove it, and put your account back to free plan. It should now let you upgrade using a new card, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account