Input table element: The response of the column in the Input table is not getting recorded when it does not have labels

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    msamson
    Asked on February 11, 2020 at 05:04 PM

    As you can see from the link below, I created a form with several 5-point "scales" using rows and columns of radio buttons.  I only labeled the center point and anchors in order for the question to fit well on a phone screen.  The results now show blank answers for those that chose an unlabeled column.  I had made answering each question required, so I know it was answered but not recorded in the results auto-shared with me.  Is there a way for me to uncover that data from already completed/submitted forms? 

    Thank you,

    Megan Samson

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    roneet
    Answered on February 11, 2020 at 08:57 PM

    Have you embedded the form on any website?

    In one of the responses, I could see the response recorded on the column that does not have a label.

    15814725551.PNG

    Have you enabled this validation recently when you have received these submissions?

    15814725901.PNG

    We are looking forward to your response.

    Thanks.

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    msamson
    Answered on February 12, 2020 at 09:50 AM
    Thanks for the quick response. I did not embed it into a website. I had shared QR codes or links with participants.
    I see that answer too now, but it’s odd for a couple reasons: it’s the only one, and it’s a radio button question so there should have only been one possible selection on that row. Also, when downloading the results in Excel that odd response shows a blank cell; whereas, the others show the number 1. See attached Excel doc.
    The “required” validation was selected at the time of creating the form and not during or after submissions were received.
    Is there any way to recover that data as more than a “1” or blank spot?
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    roneet
    Answered on February 12, 2020 at 12:23 PM

    We are sorry for the inconvenience this has caused.

    I was able to replicate the issue. If the Input table column does not have labels then the response is not getting recorded.

    Let me escalate this issue to our development team.

    We will update you once we have news.

    Thanks.


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    msamson
    Answered on February 12, 2020 at 12:50 PM
    That’d be great. Thank you!
    ...
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    IvayloK
    Answered on February 12, 2020 at 02:29 PM

    We have escalated your ticket to the dev team.

    We will keep you updated via this support thread.

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    msamson
    Answered on February 14, 2020 at 09:50 AM
    Thank you. Any chance I’ll hear back today on if the data has been recovered? Otherwise, I need to send a report of what data I do have to those involved in my project.
    ...
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    ashwin_d
    Answered on February 14, 2020 at 10:10 AM

    Please note that we have already escalated this issue to our backend team. Though we cannot provide an ETA on the solution but we will get back to you as soon as we have any update from our backend team. 

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    msamson
    Answered on February 21, 2020 at 12:50 PM
    Thank you, I’m looking forward to that update.
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    [signature_1357385871]
    [signature_785342746] [signature_162447671] [signature_1080579782] [signature_1381070292]
    Megan Samson
    Sensory & Analytical Scientist
    E: msamson@beckflavors.com
    O: 314. 878. 7522
    212 Millwell Drive, Maryland Heights, MO 63043
    BeckFlavors.com
    ...