upgrade account

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    Jhon Denver
    Asked on February 12, 2020 at 06:22 AM
    This happened with me also and after searching for the solution I got debt relief management organization where I get the solution.
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    Answered on February 12, 2020 at 06:23 AM

    To clarify, when you upgrade your subscription you receive a payment error?

    Can you please explain further the issue with your account when upgrading?

    Looking forward for your response.

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    ashifa paracha
    Answered on February 13, 2020 at 12:52 AM

    I tried to upgrade but then i received a messgae that you cant process my payment so downgraded me. I have received a message from my bank that you guys have charged 1$ from my card. how is it possible tht you are not able to charge 19$ if you have already charged some money??? my campaign is delayed because of this error unfortunatly i started it yesterday. the issue is still there. 

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    Answered on February 13, 2020 at 04:31 AM

    We do apologize for the inconvenience.

    To avoid confusion, kindly reply to your inquiry at this thread:https://www.jotform.com/answers/2159026

    Thank you.