- Image3DAsked on May 10, 2013 at 07:36 PM
I am presently using a form set up by a prior employee and I need to make changes to the credit card information fields. This form is presently working perfectly on my website so that is not the issue.
I havce successfully made the changes on the form in my acocunt within the JotForm website. aI have saved the form on the JotForm website with the changes but I an not understanding how I make those changes live. I can not find that information either in the FAQ"s or in the Forums.
How do I update the form in use on my website?
Is the form presently linked to my website supposed to update automatically as I make changes?
Am I supposed to replace the existing form with the updated form by pasting in the "Embed Link" of the updated form?
- JotForm SupportjonathanAnswered on May 10, 2013 at 10:57 PM
Thank you for contacting us.
"Is the form presently linked to my website supposed to update automatically as I make changes? "
Yes. Everytime you update/modify and save the changes on your form it will automatically reflect on the embedded form.
Currently, I can see the reason why when viewing your form in your secure website https://www.image3d.com/stereo/orderform.html - the form is not being displayed.
It is because the embedded form is not using secure URL.
Please try to re-embed the form using the secure URL you already mentioned
Inform us if you still have issues after doing this.