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Updating changes to an existing formAsked by Image3D on May 10, 2013 at 07:36 PM
I am presently using a form set up by a prior employee and I need to make changes to the credit card information fields. This form is presently working perfectly on my website so that is not the issue.
I havce successfully made the changes on the form in my acocunt within the JotForm website. aI have saved the form on the JotForm website with the changes but I an not understanding how I make those changes live. I can not find that information either in the FAQ"s or in the Forums.
How do I update the form in use on my website?
Is the form presently linked to my website supposed to update automatically as I make changes?
Am I supposed to replace the existing form with the updated form by pasting in the "Embed Link" of the updated form?
Thank you for contacting us.
"Is the form presently linked to my website supposed to update automatically as I make changes? "
Yes. Everytime you update/modify and save the changes on your form it will automatically reflect on the embedded form.
Currently, I can see the reason why when viewing your form in your secure website https://www.image3d.com/stereo/orderform.html - the form is not being displayed.
It is because the embedded form is not using secure URL.
Please try to re-embed the form using the secure URL you already mentioned
Inform us if you still have issues after doing this.