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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications

    Asked by calhouncollege on May 26, 2010 at 03:34 PM
    It is happening for us too.  We get some of the emails but not all of them and it is causing serious problems for us.  When I asked them before they said our email system is filtering out some of them but we didn't have the problem before the upgrade to the new version.
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    JotForm Founder

    Answered by aytekin on May 27, 2010 at 03:27 AM
    Please provide the form that has this problem.

    I tested one of your forms. The email was accepted by your email server successfully. So, if it did not arrive on your email inbox, send this log to your email server administrator so they can check their logs and see why this email is not arriving:

    May 27 01:36:18 yang sm-mta[4972]: o4R5aI2t004970: to=<roads@calhoun.edu>, ctladdr=<jotform@yang.interlogy.com> (1003/1004), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=129067, relay=mailscanner.asc.edu. [129.66.20.10], dsn=2.0.0, stat=Sent (Ok: queued as BAC0577F81B)


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    Answered by yugandhar on May 27, 2010 at 09:31 AM
    jfikfiikkfololl