Email notifications

  • Profile Image
    Asked on May 26, 2010 at 03:34 PM
    It is happening for us too.  We get some of the emails but not all of them and it is causing serious problems for us.  When I asked them before they said our email system is filtering out some of them but we didn't have the problem before the upgrade to the new version.
  • Profile Image
    Answered on May 27, 2010 at 03:27 AM
    Please provide the form that has this problem.

    I tested one of your forms. The email was accepted by your email server successfully. So, if it did not arrive on your email inbox, send this log to your email server administrator so they can check their logs and see why this email is not arriving:

    May 27 01:36:18 yang sm-mta[4972]: o4R5aI2t004970: to=<>, ctladdr=<> (1003/1004), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=129067, [], dsn=2.0.0, stat=Sent (Ok: queued as BAC0577F81B)

  • Profile Image
    Answered on May 27, 2010 at 09:31 AM