What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help: The submit button on my form is not working when using a Windows 8 Nokia Lumia 620.

    Asked by taktse on May 10, 2013 at 11:53 PM


    Page URL:

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    JotForm Support

    Answered by jonathan on May 11, 2013 at 09:14 AM


    Can you please provide us more details on the problem? How not working do you mean... you could not submit the form?

    I do not have the specific device for now, so, I could not really test your form on a Windows phone. But if you can provide me additional details about the issue, it would help.

    I will also seek assistance from other support members who can test the form on the device.

    As for desktop and even iphone, your form seems to work just fine when I tested it.

    Please update us.


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    Answered by taktse on May 11, 2013 at 11:09 AM
    Thanks...so yes...we can't attach documents with this phone I mentioned. We try to browse to attach...but nothing happens. If you could try with other phones it would be great.
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    JotForm Support

    Answered by Welvin on May 11, 2013 at 01:36 PM

    Hi Peter,

    What is your current browser in your Windows Phone? Please try Google Chrome if it is supported.