E-Signature Widget: Remove timestap displayed in fillable PDF

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    Asked on February 12, 2020 at 07:46 PM


    this is the link to my form, if someone fills it in, it displays a timestamp next to E-signature on the filled pdf, 

    please help me, tell me how to remove the timestamp from the E-signature widget

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    Answered on February 13, 2020 at 01:33 AM

    Do you have the timestamp details displaying in the Fillable PDF which you have uploaded? Please confirm so that we can escalate this to our backend team.

    We are waiting for your response.


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    Answered on February 13, 2020 at 11:16 AM

    1581610499FireShot Capture 118 - Big Ass

    Please help me to remove the "Signed at:" timestamp that is in blue color,
    I have this on all forms and I need to get it removed

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    Answered on February 13, 2020 at 02:18 PM

    Hi @alinadeem89!

    Thank you for contacting our support team.

    It seems that this timestamp is automatically being added to the fillable PDF after submission and there is no setting to turn this off. What I can do now is forward this thread to our Developers Team as a feature request so that they may take this feature into consideration. I cannot provide an ETA for their response, however, when an update or solution is available you will be notified via this thread.

    Please feel free to reach out if you have any further questions or concerns, we are always here to help!

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    Answered on June 18, 2020 at 01:42 AM

    Hello, you can set timestamp off from the properties panel. Please see the screen capture below: