Submissions are not getting forwarded to email.

  • seventhwing
    Asked on February 12, 2020 at 8:29 PM

    Hi there, JotForm has always worked like clockwork for me.

    but today, out of the blue, online submissions, they were not being forwarded to my email. 

    thought it might because over storage, so deleted a ton of submissions, but still not forwarding.

    Alec

  • BJoanna
    Replied on February 13, 2020 at 3:13 AM

    We apologize for the inconvenience caused. Our server was listed in a spam database causing this problem. We are already in contact with them to get this resolved as soon as possible. We have rerouted emails into our backup server for now, please allow some time for the queued emails to be delivered.