Form not available when using VPN

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    Ricardost
    Asked on February 13, 2020 at 02:28 AM
    Which type of VPN did you use? I have same problems with connecting to form after installing purevpn.
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    BJoanna
    Answered on February 13, 2020 at 02:31 AM

    The other user was using NORDVPN. Please note that our developers suspended permanently VPN accesses, so I can only suggest you to not the VPN. 

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    Ricardost
    Answered on February 13, 2020 at 05:47 AM

    Hi, thank you for your answer. But form not work in my pc without vpn. I found answer to my question in this article about VPN https://vpnbestreview.com/cheap-vpn/

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    BJoanna
    Answered on February 13, 2020 at 09:27 AM

    I'm sorry but VPN cannot be used. I saw that you are from Ukraine and our forms should work there without any issues. 

    I also saw that you do not have any form on your account. Can you please tell us to which form is your issue related to? 

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    Ricardost
    Answered on February 13, 2020 at 09:53 AM

    I know that you saw my Ukraine IP. because its vpn connection. I have several accounts for form.

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    BJoanna
    Answered on February 13, 2020 at 10:56 AM

    Please tell us where are you unable to use the forms without a VPN. Also, provide us a URL of the form that is not working. 

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    Ricardost
    Answered on February 13, 2020 at 03:11 PM

    Ok.sure

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    denis_calin
    Answered on February 13, 2020 at 07:25 PM

    Hey @Ricardost!

    Here is the list of all of our domains, in case you were wondering:

    - United States - jotform.us

    - Canada - jotform.ca

    - EU (European Union) -  jotformeu.com

    - Asia - jotform.me

    - Africa - myjotform.com

    - S. America - jotformz.com 

    - Other - jotform.co

    - Premium/Pro - jotformpro.com

    Let us know if you need any more help and we would be glad to provide it.