- powertoscourAsked on May 11, 2013 at 11:50 AM
We were receiving emails until today 5/11/13.
We added a survey form to our website and now neither that nor our estimate form is sending emails directly to: email@example.com
I have checked and tested. Emails are traceable though jotform but it doesnt do us much good if they aren't going directly to our email address.
P.S. I have even tried turning spam filter offPage URL:
- sidharth_kchAnswered on May 11, 2013 at 11:56 AM
I have responded to you on this thread: http://www.jotform.com/answers/216041-Im-getting-a-reached-my-limit-pop-up?entrymessage=10732640770
Please change your "Sender Email" to "firstname.lastname@example.org".
- pinoytechAnswered on May 11, 2013 at 05:00 PM
As I've check your form's notification recipient, I found out that email address email@example.com is IN the bounce list which causing the issue of not receiving email notification. I have now remove the said email address to our bouncelist and it should be working fine now.
Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n=ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e=rrors/postmaster-27.html '
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