What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I want to upgrade to professional, but it just says page not found.

    Asked by jesser on April 13, 2011 at 06:21 PM

    I want to upgrade for professional for $49.99 per month but the system does not work


    I get this error message

    This webpage is not available
    The webpage at https://www.plimus.com/jsp/buynow.jsp?contractId=2756266&custom1=jesser might be temporarily down or it may have moved permanently to a new web address.
    Here are some suggestions: Reload this web page later.
    Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by mliz on April 14, 2011 at 06:39 AM

    Hi Jesser,

    I checked your account and it now shows Professional.
    Once you login to your JotForm account you will see the increased
    limits applicable for a Professional account.

    The page not found error might have been caused by slow internet
    connection or heavy traffic and was just a temporary issue.



  • Profile Image

    Answered by allanftd on April 14, 2011 at 06:58 AM

    Hello jesser,

    Thanks for bringing this to our attention. I have tried accessing the link above and it worked for me:

    Please try to clear your browser's cache or use other web browsers to open the link.Let us know how it goes this time.

    We apologize for the inconvenience. Thank you for using JotForm!