Save and Continue Later: Skip the Jotform signup screen and display email only?

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    to_all_nations
    Asked on February 13, 2020 at 08:44 AM

    Hey, is it possible to skip the Jotform signup screen directly? So that users only see the sen email option?



    This is a re-post of a comment on Setting up the Continue Forms Later Feature in Card Forms

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    Bojan_J
    Answered on February 13, 2020 at 10:53 AM

    Greetings, and thank you for the message.

    If you want to remove the first Welcome page, you first need to click on the Edit welcome page in the Form Builder:

    Once you do, you will be able to remove the image:

    If you do this, the first thing a user will see in the first field you added to the form.

    Please let us know if you have any further questions.

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    to_all_nations
    Answered on February 14, 2020 at 04:10 AM

    Sorry, that was not the question. 
    Can I edit the screen that comes up when someone clicks the save and edit button?


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    ashwin_d
    Answered on February 14, 2020 at 06:48 AM

    I would suggest you to please share a screenshot of the screen which you see and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

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    taslinger
    Answered on February 25, 2020 at 11:32 AM

    The question is whether it's possible to bypass the screen that appears each time someone clicks the "Save and Continue Later" button on a form when the "Continue Forms Later" option is enabled under Form Settings.

    Users are presented with a screen prompting them to create a Jotform account. There is the option to "Skip Create an Account" but it's very small and easily overlooked when there are three large buttons above. We have no desire for users to create a Jotform account. We need to be able to bypass that screen and go directly to the second screen where users enter an email address to receive the "Save and Continue Later Email."

    1582648333Screen%20Shot%202020-02-25%20a

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    ashwin_d
    Answered on February 25, 2020 at 12:54 PM

    Unfortunately it is not possible to bypass the "Save your progress" screen when the save button of form is clicked. 

    We can escalate your request to our backend team. Can you please confirm if you just want to display only option to input email address where the save & continue later email needs to be sent?

    Do get back to us on this and we will escalate it to our backend team. 

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    taslinger
    Answered on February 25, 2020 at 01:42 PM

    Yes, if we could display only the option to input email address for the "save and continue later" email, that would be ideal. I think it's confusing to users to present the option to sign up for an unnecessary Jotform account. It also requires additional explanation to instruct users that they don't have to sign up for an account and how to skip to the screen we want them to see. I've included a screen shot of what we want them to see immediately after clicking the "save and continue later" button.1582656138Screen Shot 2020-02-25 at 1.39

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    Bojan_J
    Answered on February 25, 2020 at 03:12 PM

    Thank you for your reply and further explanation.

    I have forwarded your request to our back end team, and as soon as we have more information on it, we will get back to you.

    Thank you for your patience.

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    taslinger
    Answered on February 26, 2020 at 03:53 PM

    Excellent. Appreciate you passing this along to the back-end team!

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    jimla
    Answered on March 01, 2020 at 11:27 PM

    It is very awkward to require the user to navigate through two two pop up windows to enter their email address to receive a link to continue their form. Please change the initial pop up window to display the option to directly enter their email address.

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    ashwin_d
    Answered on March 02, 2020 at 02:17 AM

    @jimla: Please note that we have already escalated this request to our backend team. We will get back to you as soon as we have any update from them.