Prepopulating Fields showing old data

  • Profile Image
    aclctutoring
    Asked on February 13, 2020 at 08:45 AM

    Hey

    First Time when I used with parameters it's working fine but when I re-try with different parameters it's showing old parameter selected, present data is not be select. I think based on cookies it is auto filled past values.

    How can I send new values and showing to me sending values selected.



    This is a re-post of a comment on Prepopulating Fields to Your JotForm via URL Parameters

  • Profile Image
    Bojan_J
    Answered on February 13, 2020 at 11:08 AM

    Greetings.

    I'm sorry to hear that you are having problems with our service.

    Please make sure that you have one question mark after the form id, and that you use "&" sing to join multiple fields. Having more than one question mark can cause your error.

    Also, please make sure you remove all the characters before the underline "_" and keep only the name.

    If the problem persists, please try to hard reload your form, by clicking the SHIFT + F5 combination, or try to use incognito mode. 

    If you are still having trouble after this, please send us the full URL you are using to populate the fields.