Receive monthly invoice

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    Asked on February 14, 2020 at 07:17 AM


    Is is possible to receive every month an email with the invoice? 


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    Answered on February 14, 2020 at 07:49 AM

    Please note that the invoice/receipt are being sent every month via your email: j*****e@l*** The email should be coming from FastSpring since it is your subscription's payment processor.

    You can also view them by logging on to the account and following this guide on How-to-Check-Invoices.

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    Answered on February 14, 2020 at 11:50 AM
    Is it possible to CC another adress on that email?
    Thank you,
    Jérémie CHIARI / Directeur Commercial / +33 761821492
    10 rue de Penthièvre 75008 - PARIS // Résidence Ait Souss, 6ème etg, BD Hassan 2 , 28000 AGADIR
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    Answered on February 14, 2020 at 01:06 PM

    Unfortunately, it is not possible to CC another email address for your invoice.

    You may need to  update your accounts email address to change the billing email address of the invoice.

    If you have further questions, let us know.