Mobile responsive widget is missing

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    ronshuller
    Asked on February 14, 2020 at 08:54 AM

    I have set up a new account for a friend to review and I am trying to set up an initial form for him so he can see what is possible but for some reason I do not have access to some of the Widgets such as Mobile Responsive Widget and some others.

    Why?

    The new account is Username: danmichael2 

    Sincerely,  Ron Shuller

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    jherwin
    Answered on February 14, 2020 at 09:40 AM

    Hey Ron - Our backend team has removed the widget from the list, but the widget will still work on old forms that have it. 

    Our forms are already mobile responsive by default, and the widget is no longer needed. Are you having issues with your forms on the responsive aspect? Please let us know and share with us the form URL for us to check

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    ronshuller
    Answered on February 14, 2020 at 09:50 AM
    Thanks. That explains it!
    As a new account, are there any widgets that are not available without an upgrade?
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    BJoanna
    Answered on February 14, 2020 at 10:22 AM

    No. All widgets are available for all account types.

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    ronshuller
    Answered on February 14, 2020 at 11:50 AM
    Thanks.
    Sent from my Verizon, Samsung Galaxy smartphone
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