Could you provide me more information about GDPR compliance of the tool?

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    Asked on February 14, 2020 at 10:46 AM

    Dear Jotform Team,

    we are currently considering different event management platforms to use in our company. I would like to have some clarifications about following topics:

    You mentioned that the data could be save on servers in Europe. How much would it cost? Would it be possible to provide us a draft agreement on the usage of the data (In German Auftragsdatenverarbeirung)



    Thank you very much in advance for your support.


    Kind Regards,



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    Answered on February 14, 2020 at 11:58 AM

    Hi Annalisa!

    Thank you for contacting our support team.

    Yes, our platform is GDPR compliant and you will be able to have your data securely stored in our European Datacenters. You have the ability to turn this setting on and off right from within your account settings. If you'd like to learn more you may use this link to Jotform's GDPR compliance page:

    Additionally, we do offer data processing addendums (DPAs) for our customers that operate in the EU. These DPAs are both in English and German. If you would like to sign a DPA, Feel free to send your request here: 

    Please feel free to reach out if you have any further questions or concerns, we are always here to help!