Can you help me understand why my forms are disabled?

  • ivsp
    Asked on February 14, 2020 at 1:36 PM

    Hey there, 


    Can you help me understand why my forms are disabled still? Please advise. 

    It says "

    You've run out of upload quota!"

    But we haven't. 

    Thanks!

    Page URL: https://form.jotform.com/10271434263
  • VincentJay
    Replied on February 14, 2020 at 2:35 PM

    Hi,

    I cleared your form cache on our server and I also recalculated your account usage. That should fix the issue.

    Please check your forms again and let us know if you need further help.