submissions deleted but still overlimit

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    aehpa
    Asked on February 14, 2020 at 02:09 PM

    I delete the 50% of my submissions but I still having problem of Upload Data.

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    Sonnyfer
    Answered on February 14, 2020 at 03:19 PM

    Hi Aehpa,

    I apologize for the inconvenience this may have caused.

    I have refreshed your upload counter. Please try to re-login to your account and let us know if the issue persists.

    1581711508upload space.png

    Kindly let us know if you need further assistance.