submissions deleted but still overlimit

  • aehpa
    Asked on February 14, 2020 at 2:09 PM

    I delete the 50% of my submissions but I still having problem of Upload Data.

    Jotform Thread 2163855 Screenshot
  • Sonnyfer JotForm Support
    Replied on February 14, 2020 at 3:19 PM

    Hi Aehpa,

    I apologize for the inconvenience this may have caused.

    I have refreshed your upload counter. Please try to re-login to your account and let us know if the issue persists.

    1581711508upload space Screenshot 10

    Kindly let us know if you need further assistance.