Donors unable to make donations - jot form is not working; and donors having trouble getting through fields

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    Asked on February 14, 2020 at 03:34 PM


    I sent a request earlier this afternoon re: donors not being able to process payment.  Now I am learning that they are not able to enter honorees and complete the form. Please help.

    Stephanie Smith

    Kentucky Nurses Association

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    Answered on February 14, 2020 at 04:25 PM

    To avoid confusion, please check my reply on this thread:

    Thank you.