Donors unable to make donations - jot form is not working; and donors having trouble getting through fields

Hello:

I sent a request earlier this afternoon re: donors not being able to process payment.  Now I am learning that they are not able to enter honorees and complete the form. Please help.

Stephanie Smith

Kentucky Nurses Association

stephanie@kentucky-nurses.org

To avoid confusion, please check my reply on this thread: https://www.jotform.com/answers/2163859

Thank you.