Donors unable to make donations - jot form is not working; and donors having trouble getting through fields

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    knaadmin
    Asked on February 14, 2020 at 03:34 PM

    Hello:

    I sent a request earlier this afternoon re: donors not being able to process payment.  Now I am learning that they are not able to enter honorees and complete the form. Please help.

    Stephanie Smith

    Kentucky Nurses Association

    stephanie@kentucky-nurses.org

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    VincentJay
    Answered on February 14, 2020 at 04:25 PM

    To avoid confusion, please check my reply on this thread: https://www.jotform.com/answers/2163859

    Thank you.