- cheekyfaceAsked on May 13, 2013 at 12:21 AM
The following is the final comment from an email conversation I had with zoho tech support regarding Zapier not offering the option to allow duplications when submitting a form entry to Zoho leads. It explains what Zoho suggest Zapier need to do to make this possible and I offer it here so that Jotform may do the same...Response from CRM SupportAnswered by: Anil
Sorry for the delay in response. I should have explained this even well. We don't have 0 value support for Duplicate Check parameters in our API, we only support 1 and 2 which will throw error and update the records if exists. So not sending the value will work fine for Zapier to create clone records as we support cloning records through API when the duplicate check Parameter is not set. The zapier team must/should implement this functionality and provide the support for this to make the clone record creation to work.
I hope you will find this helpful.
- JotForm SupportEltonCrisAnswered on May 13, 2013 at 07:58 AM
As mentioned on your first thread, this has been forwarded to our higher team as a feature request so it will be considered for future implementation.
Thank you so much for your cooperation!